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Important Announcements

Diamond Olive Branch Operations Update

Despite the weather and road conditions, Diamond’s Operations teams at the Olive Branch Distribution Center were able to pick and pack the weekly shipments with an on-sale date of February 24.

Unfortunately, UPS, FedEx and other freight carriers have been unable to safely send trucks to pick up the shipments.

For now, we anticipate the earliest deliveries for customers serviced by Olive Branch to be Wednesday, February 24.

Customers serviced by Plattsburgh, whose freight moves through Olive Branch, will also be affected.

We will provide further updates on Monday, once we have more information from our freight carriers.

Thank you for your patience. If you have additional questions regarding this information, please contact Diamond’s Retailer Services Department.


 

Free Comic Book Day 2021 Slated for an August 14 Celebration

One of the comic book industry’s most beloved and anticipated events -- traditionally celebrated in May -- will take place in August 2021 in the hopes that much of the uncertainty and disruption related to COVID-19 will have passed. Click the headline for more details!


Diamond Service and Support Updated Calling Hours

Due to reduced staffing at the Home Office as a result of the COVID-19 pandemic, calls from customers will be now handled from 9:00 AM-2:00 PM ET and from 5:00 PM-7:00 PM ET.

Click the headline for additional resources to address your issues and questions, including our Retailer Support Center.


New Interface Created for Processing Books with Returnability Incentives

Diamond’s Retailer Services Website now has a custom interface for retailers to return qualifying books with returnability incentives, which will replace the standard strip-cover returns process for previous returnability incentive programs, as well as the separate affidavit documents that you received as part of the Image No Risk #1 and BOOM! Guarantee Programs.
Click on the headline for more information.


 

Diamond Makes Improvements to Retailer Support Center

Customers can now submit necessary information to Retailer Services in a single interaction -- reducing the time it takes to resolve their issue -- and also report overages, shortages or damages online.
Click on the headline for more information.


New to Order!

MTG TCG Strixhaven School of Mages Collectible Booster Display (12 Count)

MTG TCG Strixhaven School of Mages Draft Booster Display (36 Count)

MTG TCG Strixhaven School of Mages Set Booster Display (30 Count)

Wizards of the Coast
JAN218634J, $173.18
Orders Due: 3/22/21

Wizards of the Coast
JAN218636J, $86.23
Orders Due: 3/22/21

Wizards of the Coast
JAN218637J, $89.92
Orders Due: 3/22/21