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Diamond's 2020 Holiday Sales Blizzard is On! View the Online Sales Page! Through November 4, Diamond's 2020 Holiday Sales Blizzard offers you a perfect opportunity to stock your shelves with high margin product for Black Friday, Small Business Saturday, Cyber Monday, and the holidays ahead!
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New Interface Created for Processing Books with Returnability Incentives Diamond’s Retailer Services Website now has a custom interface for retailers to return qualifying books with returnability incentives, which will replace the standard strip-cover returns process for previous returnability incentive programs, as well as the separate affidavit documents that you received as part of the Image No Risk #1 and BOOM! Guarantee Programs. |
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Diamond Makes Improvements to Retailer Support Center Customers can now submit necessary information to Retailer Services in a single interaction -- reducing the time it takes to resolve their issue -- and also report overages, shortages or damages online. |
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Diamond Service and Support Updated Calling HoursDue to reduced staffing at the Home Office as a result of the COVID-19 pandemic, calls from customers will be now handled from 9:00 AM-2:00 PM ET and from 5:00 PM-7:00 PM ET.Click the headline for additional resources to address your issues and questions. |
