DCD Retailer Services

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UK Retailers can access the Retailer Services Area by following this link.

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Important Announcements

	*July PREVIEWS* Available NOW as Free, Digital-Only Catalog As part of ongoing operational transitions, the July 2025 edition of Diamond's PREVIEWS catalog is available in a digital-only format and free via Joomag, with no printed catalog produced for that month. Click the headline for more information and tools to promote the catalog to consumers.**

	Update: Contacting Diamond Retailer Services While Diamond's Retailer Services phone queue remains unavailable during the transition to Ad Populum, representatives continue to respond to customer emails & support tickets Monday-Friday from 9:00 AM-6:00 PM ET. To ensure that your request receives timely attention, please submit a Retailer Services ticket via the Support Center of the Retailer Services Website. Click the headline to visit the Support Center.

	In Case of Inclement Weather Whenever bad weather strikes, please bear in mind that UPS & LTL shipments of product may be subject to weather- and transportation-related delays. When delays are possible or confirmed, Diamond will notify affected customers via email and provide updates on the status of their shipments as information is received in hopes of minimizing any inconvenience. If you have additional questions regarding this information, please contact Diamond’s Retailer Services Department.

	Diamond's Flat Rate Standard Shipping Flat Rate Standard Shipping on most products for Continental US customers currently served by UPS aims to simplify your shipping process and reduce your costs, making your expenses more predictable and manageable. Click here for the full announcement. Click here for the FAQ.

	Diamond Scheduled Web Maintenance Changes to Saturdays Please be advised that routine weekly maintenance for Diamond's websites now takes place on Saturdays from 8:00 p.m.-9:00 PM ET. Please note that, during this period, Diamond websites and services may be temporarily unavailable.

New to Order!

POP! TV: Firefly S2 Hoban Washburne Vinyl Figure	POP! TV: Firefly Shepherd Book with Chase Vinyl Figure	POP! TV: Firefly S2 Kaylee Frye Vinyl FigureFigure

Funko JAN258376J, $14.99 Orders Due: 7/21/25	Funko JAN258381J, $14.99 Orders Due: 7/21/25	Funko JAN258378J, $14.99 Orders Due: 7/21/25